General Cancellation Policy
Defenders Armory DOES NOT have a minimum contact . Memberships can be put on “HOLD” at any time due to your personal circumstances. All we require is you let us know a date to re-institute your monthly recurring membership. If a customer’s cancels their membership, they are subject to initiation fees upon joining again.
Cancellation Policy- Recurring Membership:
Initiation fee and first month are non-refundable after membership is activated (monthly or yearly).
Cancellation Policy- 1 Year paid in full Membership:
If a 1 year paid in full membership package is cancelled the following fees apply:
10% cancellation fee of the full value within the first 30 days
20% cancellation fee of the full value within the first 60 days
30% cancellation fee of the full value within the first 90 days
After 90 days no refund is applicable.
Initiation Fee is not refundable for 1 year paid in full memberships.
Failure to pay:
Membership is cancelled if reoccurring charge is declined or failed more than 1 time in the 12 month period. Initial fee and first month are not refundable. If the customer wants to continue a membership package, he/she are subject to the cost and fees of starting a new membership.
Member must update card on file for recurring membership within 30 days of first transaction decline and notification.